Co-Worker Conflict Resolution

Co-Worker Conflict Resolution

The highly trained staff at Cascade Behavioral Health & EAP will work with you and your human resources team to prevent and resolve workplace difficulties by providing timely consultation for supervisors when questions, concerns, or difficult situations arise. By taking advantage of this service, we can help you diffuse situations before they become bigger issues.

Supervisors will have access to unlimited confidential consultations by phone or in person.

Early consultation often helps supervisors avoid or resolve problems before they become disciplinary situations. Cascade Behavioral Health & EAP can help troubleshoot expected situations, brainstorm how to deal with an existing situation, and create a plan to avoid future difficulties. Our staff is trained in mediating conflict and helping individuals involved come to a satisfactory resolution. When a coworker conflict arises, a Cascade Behavioral Health & EAP counselor will meet with each employee individually to obtain a comprehensive understanding of the situation. The counselor will then meet with all parties together to facilitate a conversation and create a customized resolution plan in order to establish a healthy workplace.

Conflict Resolution Process:

  1. Recognize the problem & contact Cascade Behavioral Health & EAP.
  2. Complete the Conflict Resolution Referral Form, using the Universal Job Expectations as a guide. Meet with each employee individually to go over the forms and get their signature.
  3. Fax forms to Cascade Behavioral Health & EAP at (541) 345-4419.
  4. Have the employees call to schedule their 1 on 1 appointment.
  5. Cascade Behavioral Health & EAP will schedule the mediation session after employees have completed their 1 on 1 appointments.
  6. After the conflict resolution has been completed, the supervisor will receive a copy of the Resolution Plan.

* Co-worker conflict resolutions can take place at your workplace or at our offices. Talk to Cascade Behavioral Health & EAP about what works best for your specific situation.

Manager, Jodi DePaoli

For more information

Contact the Employer Assistance Program

(541) 345-2800

Visit our training calendar

Sign up for classes on leadership and management, teamwork building, overseeing drug-free workplaces, managing conflict, and more.