Session #5: Coaching and Correcting Job Performance

Supervisors have many opportunities to coach their workers to be more skillful. Opportunities arise when an employee needs to learn and practice better job skills or better interpersonal skills and when a worker needs to stop certain actions as well (managing anger, for example). This workshop will focus on helping supervisors define what specific behaviors need to be changed, teach staff how to increase or stop these behaviors, set time tables, and evaluate progress. Specific strategies to encourage and motivate employees will also be discussed.

In addition, we will outline the resources at Cascade Behavioral Health & EAP that are available to assist supervisors in their roles, including supervisory coaching, mandatory employee referrals, and training opportunities. Helping employees to be more skillful is a great gift to individual workers and to the entire workplace!