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Winter Leadership/Supervision – Session #1 People Smart Management

January 14 @ 3:30 pm - 5:00 pm

Free

Covers fundamental skills to give positive and negative feedback to resolve job performance, problem behavior, and conflict while minimizing anger and defensiveness:

  • Ingredients of Constructive Feedback: the “Breakfast of Champions”
  • Consider critical variables prior to intervention
  • The Ladder of Inference: Avoiding conclusions that escalate conflict

Details

Date:
January 14
Time:
3:30 pm - 5:00 pm
Cost:
Free

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