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Spring Leadership/Supervision – Session #1 People Smart Management

March 4 @ 8:30 am - 10:00 am

Free

Covers fundamental skills to give positive and negative feedback to resolve job performance, problem behavior, and conflict while minimizing anger and defensiveness:

  • Ingredients of Constructive Feedback: the “Breakfast of Champions”
  • Consider critical variables prior to intervention
  • The Ladder of Inference: Avoiding conclusions that escalate conflict

Details

Date:
March 4
Time:
8:30 am - 10:00 am
Cost:
Free

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