Session #4: Finding Paths through Conflict Leaders know that conflict is inevitable, but many lack the skills necessary to utilize conflicts to strengthen the team rather than derail it. This workshop will provide a framework for understanding how conflict develops, ways in which a supervisor can intervene to resolve issues, and strategies to empower employees […]

Session #5: Coaching and Correcting Job Performance Supervisors have many opportunities to coach their workers to be more skillful. Opportunities arise when an employee needs to learn and practice better job skills or better interpersonal skills and when a worker needs to stop certain actions as well (managing anger, for example). This workshop will focus […]

Session #6: Managing Workplace Differences The workplace is made of unique individuals who all bring a wide variety of experiences, personalities, work ethics and beliefs with them to work every day. This training will explore many of the differences supervisors and leaders can expect to see among their staff, the potential conflicts this might bring, […]

Session #7: Leadership in Times of Organizational Change and Transition Contemporary leaders face challenges that were unimaginable even a few short years ago. The future promises even greater changes and challenges within the workplace and in the world at large. Leaders are in the unique position to find opportunities amidst changes and help others successfully […]

Spring Leadership/Supervision Series A seven part series teaching supervisory and leadership skills to integrate behaviors that build engagement, help reduce defensive responses when holding staff accountable, and build trust among work groups.  The goal of this series is to help leaders and supervisors prevent employee relations problems and support resolution of job performance issues.  This […]