Session #7: Leadership in Times of Organizational Change and Transition Contemporary leaders face challenges that were unimaginable even a few short years ago. The future promises even greater changes and challenges within the workplace and in the world at large. Leaders are in the unique position to find opportunities amidst changes and help others successfully navigate them. This workshop will focus on identifying these future challenges and utilizing tools such as creativity, networking, and empowerment necessary for success in this…

Fall Leadership/Supervision Series A seven part series teaching supervisory and leadership skills to integrate behaviors that build engagement, help reduce defensive responses when holding staff accountable, and build trust among work groups.  The goal of this series is to help leaders and supervisors prevent employee relations problems and support resolution of job performance issues.  This series is designed for supervisors or managers, but anyone interested in the topic is welcome.  For individual class descriptions, please visit our website at: www.cascadehealth.com.  Registration…

Session #1: People Smart Management Covers fundamental skills to give positive and negative feedback to resolve job performance, problem behavior, and conflict while minimizing anger and defensiveness: Ingredients of Constructive Feedback: the “Breakfast of Champions” Consider critical variables prior to intervention The Ladder of Inference: Avoiding conclusions that escalate conflict