Upcoming Events
Events List Navigation
SUPERVISION FUNDAMENTALS FULL SERIES
Supervision Fundamentals: A six part series, offered twice this year, teaching fundamental skills to prevent employee relations problems and support resolution of job performance issues. The goal of this six part series is to build or refresh basic supervisory skills to avoid common behaviors that can inadvertently irritate or alienate people. Supervisors will learn the steps to prevent job performance problem behavior as well as reduce the indirect cost of interpersonal conflicts that causes tension, drain budgets, reduce profits, and…
Find out more »Supervision Session #1 People Smart Management
Covers fundamental skills to give positive and negative feedback to resolve job performance, problem behavior, and conflict while minimizing anger and defensiveness.
Find out more »Supervision Session #2 Finding Paths through Conflict and Correcting Job Performance
Covers the decision model to select a conflict management strategy while holding people accountable.
Find out more »Supervision Session #3 Building an Engaged Team
Using key questions to build engagement.
Find out more »LEADERSHIP FULL SERIES
Leadership Series: Leadership is a critical capability that every supervisor needs to succeed in today’s challenging work environment. Effective leaders were not born that way, they have learned to assess and enhance their skills while making the most of their natural talents and abilities. They have learned to motivate and inspire others, to understand and navigate their organizations through times of change, to manage inevitable conflicts, to develop a vision of the future, all while effectively meeting the business challenges…
Find out more »