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Drug & Alcohol Education and Reasonable Suspicion
This training focuses on educating supervisors, managers, and union representatives about alcohol and drug use in the workplace. The importance of using performance indicators to facilitate early intervention is emphasized. Participants will be involved in identifying potential behavioral indicators and will learn how to plan intervention strategies. Communication and supervisory skills are enhanced via direct constructive feedback and other useful techniques.
Find out more »SUPERVISION FUNDAMENTALS FULL SERIES
Supervision Fundamentals: A six part series, offered twice this year, teaching fundamental skills to prevent employee relations problems and support resolution of job performance issues. The goal of this six part series is to build or refresh basic supervisory skills to avoid common behaviors that can inadvertently irritate or alienate people. Supervisors will learn the steps to prevent job performance problem behavior as well as reduce the indirect cost of interpersonal conflicts that causes tension, drain budgets, reduce profits, and…
Find out more »Supervision Session #1 People Smart Management
Covers fundamental skills to give positive and negative feedback to resolve job performance, problem behavior, and conflict while minimizing anger and defensiveness.
Find out more »Supervision Session #2 Finding Paths through Conflict and Correcting Job Performance
Covers the decision model to select a conflict management strategy while holding people accountable.
Find out more »Supervision Session #3 Building an Engaged Team
Using key questions to build engagement.
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